Shipping and Delivery

PROCESSING TIME

Our average processing time is about 3 business days. The processing time may also be affected by public holidays, stock status as well as the time of the year. .

SHIPPING

We ship throughout South Africa with 4 different shipping options:

R 30 – Counter to counter delivery (10-15 days delivery)

R 60 – Postnet Delivery (4-6 days delivery)

R100 – Courier Delivery (4-6 days delivery)

FREE Courier Delivery (Orders over R600)

FREE (Collection in Milnerton – Cape Town)

Online Beauty ships what is on the order and we cannot be held liable should the customer receiving the wrong item if they placed the wrong order.

It is very important that you supply us with the correct address and postcode! Online Beauty cannot be held responsible for lost items due to incorrect/incomplete delivery addresses being supplied. What you enter at checkout is the delivery address, so please be careful! Please check your order confirmation e-mail and contact us immediately if you notice any errors or missing information. Unfortunately once the item is dispatched we will be unable to make any changes.

Your parcel will be sent to the nearest Post Office/Post Net, when you go to collect the parcel please ensure that you have your tracking number and ID document. Your destination Post Office will be based on your shipping address used at the time of placing your order.

We cannot accept responsibility for orders shipped via SA Post Office that are held up at their depots for any reason.