Products are sent to your door via DHL Express, thus we do not accept a PO Box address. Our average delivery time is 7 business days.
You can request a refund if after 30 days you have not received your parcel, however by requesting the refund you undertake to post the items back to us when they do arrive at your own cost.
Absolute Beauty is a global platform, connecting customers with Beauty Product merchants from across the world. Your order could ship from a variety of locations depending on the merchant.
It is very important that you supply us with the correct address and postcode! Absolute Beauty cannot be held responsible for lost items due to incorrect/incomplete delivery addresses being supplied. What you enter at checkout is the delivery address, so please be careful! Please check your order confirmation e-mail and contact us immediately if you notice any errors or missing information. Unfortunately once the item is dispatched we will be unable to make any changes.
To keep our prices as competitive as possible, all our items are shipped from our suppliers abroad, therefore your package may be inspected at customs. We cannot be held responsible for extra charges. Buyers are responsible for customs charges.
Kindly note that we cannot be held liable for any import duties or tax that needs to be paid when the parcel is delivered.